What is predatory towing, and how do you protect yourself?

Reporting for TODAY, NBC’s Vicky Nguyen shares how to protect yourself from being scammed.

• What is Predatory Towing?
  Predatory towing is when a towing company removes vehicles improperly or unfairly, often for financial gain.

• Common Tactics
  Some companies tow cars without clear signage, patrol private lots aggressively, or charge excessive fees.

• Signs of Illegal Towing
  Missing or unclear tow-away signs, improper documentation, or refusal to accept standard payment methods.

• Know Local Laws
  Research towing laws in your area to understand your rights and what towing companies can legally do.

• Check for Proper Signage
  Before parking, look for posted tow-away signs with clear rules, company details, and contact information.

• Take Photos
  If you’re unsure about a parking spot, take photos of signage and your car’s location for evidence.

• Verify the Tow
  If your car is towed, call local authorities to confirm it was legally removed and not stolen.

• Ask for Documentation
  Towing companies must provide written proof of the violation before releasing your vehicle.

• Demand an Itemized Bill
  Ensure charges align with local regulations and aren’t inflated with hidden fees.

• Know Payment Options
  Some places require towing companies to accept credit or debit cards—cash-only demands may be illegal.

• Negotiate if Overcharged
  If fees seem too high, question them and dispute unlawful charges through consumer protection agencies.

• File a Complaint
  Report predatory towing to local consumer affairs offices or regulatory agencies.

• Consider Legal Action
  If the tow was unlawful, you may be able to take the company to small claims court.

• Use a Dash Cam
  A dash cam may capture illegal towing practices and help support your case if needed.

• Stay Calm & Document Everything
  If towed unfairly, stay calm, gather evidence, and take appropriate legal steps to recover your car.